How to reach us
| Channel | Address | Hours or use |
|---|---|---|
| Live chat | Support or Chat buttons at the top of the site | 20 hours a day, 7 days a week, 4 AM to 12 PM GMT |
| Support e-mail | support@lordofspins.com | general questions, limits, self-exclusion |
| Finance e-mail | finance@lordofspins.com | documents and withdrawals |
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Limits and self-exclusion
If you would like a deposit limit on your account, write to support@lordofspins.com and we will set it for you. We also offer self-exclusion for six months to five years; once set, it cannot be reversed during that period.
Documents
| Document | Requirement |
|---|---|
| Photo ID | passport, driving licence or national ID with photo, name and signature |
| Proof of address | utility bill younger than 6 months with name and address |
| Card | front and back, middle digits and CVV masked |
| E-wallet | screenshot of the Skrill Profile or Neteller Details page |
| Wire transfer | bank statement younger than 6 months |
| Where to send | finance@lordofspins.com |
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Frequently asked questions
When is live chat open?
From 4 AM to 12 PM GMT, seven days a week; our average reply time is about four minutes.
Which address handles withdrawals?
finance@lordofspins.com.
How do I set a deposit limit?
E-mail support@lordofspins.com and tell us the limit you would like.